KINGBULL 15-Day Price Protection Policy

At KINGBULL, we are committed to delivering not only high-quality electric bikes but also a fair and transparent shopping experience. That’s why we offer a 15-Day Price Protection Policy for our valued customers.

What Is the Price Protection Policy?

If you purchase a product directly from our official website and the same item goes on sale for a lower price within 15 days of your purchase date, you may be eligible for a refund of the price difference.

How It Works

To request a price adjustment, simply contact our customer service team within 15 days of your original purchase date. Please include the following information in your request:

• Your original order number

• The product name and model

• A screenshot or link showing the lower price

• The date when the lower price was observed

Once verified, we will refund the difference to your original payment method.

Eligibility Requirements

To qualify for the 15-Day Price Protection Policy:

• The product must be identical (same model, color, and configuration).

• The lower price must be publicly advertised and available to all customers.

• The purchase must be made directly through KINGBULL’s official website.

• The request must be submitted within 15 calendar days of your purchase date.

Exclusions

This policy does not apply to:

• Flash sales or limited-time deals (e.g., Lightning Deals, Daily Deals)

• Pricing errors or obvious misprints

• Third-party websites or marketplaces

• Products purchased using coupons, bundle discounts, or referral codes

• Open-box, refurbished, or used items

Final Notes

KINGBULL reserves the right to verify the lower price and determine eligibility based on our policy. All price adjustments are issued at our sole discretion.

If you have questions or need assistance with your price match request, please don’t hesitate to contact our customer service team—we’re here to help!