I love the basket but screws and nuts to hold the board on do not work. I think they are missing the washers.
The literider I purchased is exactly what I was hoping for. The ride is great, fun and smooth. The set up out of the box was relatively simple. I would recommend this bike to anyone looking for an Ebike.
Frame paint came damaged
Battery will not stay in cradle
Missing red cap on shock tower
We apologize for the issues you’ve encountered. Our customer service team has emailed you to address your concerns, and we’re committed to resolving them promptly.
My wife just retired and we decided that a fun, healthy activity we could do together was bike riding. Kingbull Bikes offered a tremendous savings during Black Friday/ Cyber Monday on a pair of Hunter model E-bikes loaded with free accessories and free shipping. We bought them.
The bikes got separated during shipping. The first arrived in a couple of weeks and it was quick and easy to assemble. The bike is a pleasure to ride. I put 30 miles on it riding with my neighbor that first week. My rear end did get a little ache so we'll see if a replacement seat is needed thoughthe seat does have nice thick padded foam. I won't be using it on mountainous trails. The pedal assist is a game changer.
The second bike arrived a week or so after the first with a hole on the side of the box and during assembly we found that the steel front fork assembly was completely bent and twisted out of alignment and would not accommodate the front wheel at all.
I immediately took pictures and sent an email into KingbullBikes customer care department as instructed in the manual included in the bike. In very quick fashion I was provided detailed information and guidance that was very receptive and attentive to my situation which required my support advocate Elsa to explain to the after sales team my need for a replacement fork assembly. They listened to her and arranged shipment of the part.
It arrived a few weeks later and was missing two parts that were on the bent original fork: a special star fangled nut that locks inside the handlebar steerer tube and a seated metal o-ring that sets at the base of the steerer tube onto the fork. So we had to put some effort getting those very carefully removed from the first assembly that was damaged and properly inserted onto the replacement. It took about 90 minutes after we figured out the best approach and proper tools.
After that we built the second bike and my test drive went just as well as the first bike.
The weather has turned cold. My wife has not yet rode her bike.
Both are fully equipped with many high quality free accessories included with the original black Friday special deals.
My neighbors love the look of the bikes & said the feel of the ride was good.
So all in all, I highly recommend KingbullBikes E-bikes. They offer good quality at a good price which is high value. Getting that excellent customer care as I did when I needed it most is a really important measure of this bike manufacturers approach to doing business with its customers. I really appreciate and admire how Elsa took good control and made things right from a customer care perspective.
If you are interested in a good a E-bike that won't break your budget, you'd be smart to consider KingbullBikes.
Thank you for sharing your detailed feedback and experience! We’re thrilled you’re enjoying the Hunter model e-bikes and appreciate your patience with the shipping and assembly process. It’s great to hear Elsa and our customer care team could assist you promptly and effectively.
We’re confident you and your wife will create many wonderful memories with your bikes. Thank you for recommending Kingbull Bikes—your support means a lot to us!
Great ride! Especially with optional Shock Seat Post. Acceleration is good . Brakes are very responsive. Battery life seems better than other models.
The Suspension Seat post has worked well. Although there were no instructions, I figured out which direction the post should face. Liked the printed increments on the post. I put it into use immediately. It seemed to work fine. Not a lot of spring action but enough to make a difference. When I also add a ge seat cover, the comfort level will increase.
Thank you! We're thrilled to hear you're enjoying a comfortable ride on your new bike! ♀️
Good Bike for the money! Still don’t know how the Tie down straps work! No instruction for any of the accessories!
Waiting for tool to put together. Have had 5 days not 15. Bike is good looking bike. Won't be able to ride as yet. T h anks
Thank you for your feedback! We're glad you like the bike's design. We hope you'll be able to ride it soon and enjoy the experience!
I wrote a YouTube influencer who was reviewing an Aipas Ebike and expressed to him that Aipas seemed too good to be true. It seemed like a scam. He assured me that it was not a scam, but they surely exaggerate power and miles per charge but otherwise a good option. He followed that up with a recommendation, stating that If I was looking to spend around $1K I should look at the Kingbull Discover. I took his advice and purchased the Discover ST for my wife and the Discover for myself. They both arrived quickly and I was impressed at how easily they went together. I only had one fitment issue, but I was able to tweak a tab for the fender support and the **** went right in. It is January and I have only ridden each bike a mile or so to test them. I am overall impressed with the bike and feel there is a lot of value. The Quality components that are included in the package are impressive. I tested the front suspension, however, I will be riding with the suspension locked out as seals on the bike could be a weak point and I will only use in an off road or trail situation. The 4" tires absorb most any rough road you might hit. I am looking forward to many miles of enjoyable riding come spring.
Thank you for sharing your detailed experience! We're thrilled you chose the Discover ST and Discover and are impressed with their value and quality. It's great to hear the assembly was smooth and that you're looking forward to many enjoyable rides this spring. Happy riding! ♂️♀️
They are built pretty solid and large enough for someone to rest their feet on. One thing that troubled me is that without a person on the back, I stood up to pedal up a hill and my heel smashes on the footrest. I am a size 7 shoe so if someone else tried, the same may happen. Therefore, I will take them off until I plan on riding someone on the back regularly. But overall good, you would need a longer bike or shorter pedals to stand and pedal up hill without hitting the foot rest ones.
Thank you for your feedback! We’re glad you found the footrests sturdy and functional. We’ll take note of your point about the spacing for standing pedaling and explore improvements. Your insights are valuable, and we appreciate your support! 😊
My controller and screen assembly stopped working, I contacted Kingbull’s support and they sent me another one right away. Thanks Kingbull
Thank you for your wonderful feedback! We're thrilled to hear you love your bike and are enjoying a fast and comfortable ride. Happy riding, and thank you for choosing us! ♂️✨
I haven't ridden the bike yet due to weather. I had a bad tube out of the box. I contacted customer service and the issue was resolved quickly. I am very satisfied with the way the issue was handled. Thanks very much to Elsa in customer service. Very pleasant and attentive. Give her a raise!
Thank you for your feedback! We’re glad Elsa could assist you quickly and make things right. Your satisfaction means a lot to us. Enjoy your ride once the weather clears, and thanks for choosing us!
Looks to be a well built e-bike,, I just got it on 12/22/24 I live in Ohio, haven’t had a chance to ride it yet, do to weather. Easy to assemble
Thank you for your feedback! We're glad to hear you found the bike easy to assemble. We hope you get to enjoy your first ride soon—stay warm in Ohio, and let us know if you have any questions in the meantime! ♂️
I like the bike, but I have multiple questions that I submitted to the website that haven't been answered yet
Thank you for your feedback! We’re thrilled to hear you’re enjoying the bike. We’re sorry to hear your question may not have been answered. Our team works hard to respond to every inquiry promptly, but sometimes, due to technical issues or email filters, our response may not reach your inbox.
To make sure you get the help you need, we’d be happy to address your question right away. Please check your spam or junk mail folder for our previous response, or feel free to contact us directly at customers@kingbullbike.com.
Your satisfaction is our top priority, and we’re committed to resolving this for you as quickly as possible. Thank you for giving us the chance to make it right!
Amazing. First Ebike I've seen or ridden. I go everywhere. Through the woods and kick it down the road. I've yet to kill the battery. The seat needs upgraded because I find myself sitting more than peddling. Needs another two gears because I can't keep up when on the 5 peddle assist. It's stiff as **** but not yet adjusted front forks. Needing the shock seat post. Hopefully the battery will hold up for long as I need. It's awesome for street cruises but off road is ruff. I'm old so off road is limited. I climb 30 to 35 degree ruff tarain while sitting. It's cool. I'm just worried there might be better options. If there is??.. wow ..it's heavy fat and real. Soon I'll test the long distance. I go 6 mile hard hills and off road and use only half battery. We'll see. So far very happy. Going fishing again ..😁
Thank you for your detailed feedback! We're thrilled you're enjoying the bike and taking it on such exciting adventures. Upgrading the seat and adjusting the front forks could enhance your comfort even more. It's great to hear how well the battery is performing on tough terrains. If you have any concerns or questions about your bike, feel free to reach out. Happy riding and fishing! ♂️
Fits well basic can be suitable for basic first helmet only available in one color charcoal black no rear reflector . i Probably for most adults male or female with normal size head
Thank you for your feedback! We're glad you found the helmet suitable. We'll take note of your suggestions for future improvements!
I've been carrying this to and from get off work for the past month. pleasure. Built solidly. I like the look of it. I can't imagine going back to a fully manual bike.
I originally bought this bike for commuting around town on a nice day as my area has heavy traffic. Everything came out great, I bought it during the Black Friday sale and I received a lot of free accessories and I'm very satisfied!
I'm actually a bike collector, it arrived well packaged and well protected, what surprised me the most was that it was well adjusted, even the gears, I thought I had to make some adjustments but that wasn't the case , that's it, they seem to have paid a lot of attention to detail in the construction, I like it, it's comfortable, I don't know why they say the seat is uncomfortable, I found it to be comfortable, ok. No issues customizing the saddle height and handlebars, the brakes are great and the changes are perfect, totally recommended.
I'm 78 and love this bike, the seat is very comfortable and everything is adjustable. Love that it can be folded up and stored in the apartment, happy.
These bikes are awesome! ! ! ! Easy to assemble, fold and/or unfold. We put it in the back seat of the SUV. They ride great and the shift **** is smooth. A very good quality product and great value for money! We are very satisfied.
Received the Hunter in great packaging, very timely. Put together no problem, and functioned great. Looking to purchase another one. Aside from that - I reached out to customer service to get a copy of my receipt that I had deleted and they got back to me before the day was over. Positive experience so far, seems like a good quality at bargain price.
Thank you for your feedback! We're thrilled you had a positive experience with the Hunter and our customer service. Looking forward to helping you with your next purchase! ♂️