Terms of Responsibility & Courtesy

We appreciate your commitment to understanding our liability and terms of courtesy. These provisions are designed to create a fair and respectful environment for both parties involved. Please review and familiarize yourself with the following points:

1. LIABILITY

We are dedicated to ensuring transparency and accountability in our relationship with you. Our liability is outlined as follows:

  • We are liable for losses directly resulting from our breach of these terms, which are reasonably foreseeable. Our liability is limited to the amount of the purchase that led to such losses. We do not accept liability for any other losses, and our liability applies solely to the original owners of our products.

  • The terms DO NOT exclude or limit our liability for: (1) Death or personal injury caused by our gross negligence. (2) Fraud. (3) Fraudulent misrepresentation. (4) Any matter that would be illegal for us to exclude or attempt to exclude our liability.

  • You may have other rights granted by law, and these terms do not affect those rights.

We recommend contacting your insurance provider to ascertain if your current insurance policy covers accidents or incidents involving our products.

2. TERMS OF COURTESY

Respect and courtesy are fundamental to maintaining a harmonious relationship. As your product and service provider, we pledge to uphold the values of respect, kindness, patience, and friendliness in all interactions with our customers. In return, we kindly ask that you reciprocate these values in your interactions with our team.

  • Inappropriate or disrespectful language towards any member of our team will not be tolerated. We hold this same expectation in our communications with you.

  • We understand that challenges can arise, impacting your daily functions or payment process. While we empathize with frustrations, we firmly state that the use of vulgar language towards our staff is not acceptable.

  • A warning will be provided in the event of inappropriate language. Beyond this, we reserve the right to:

    • Refuse service.
    • Terminate your account.
    • Issue refunds.
    • Void warranties.
    • Cancel orders. These actions will be taken at our sole discretion. Once a decision is made, it is final and cannot be withdrawn.

We genuinely value your support and are committed to maintaining an atmosphere of respect and understanding. Your cooperation in adhering to these terms contributes to a positive and productive relationship.